Privacy Policy and Website Terms

Who we are

Medigap Options is the business name of Doug Dent, an independent licensed insurance agent (National Producer Number 123754) based at 6300 Riverside Plaza Lane NW, Ste 100, Albuquerque, NM 87120. In this policy, "we", "us" and "our" mean Medigap Options and Doug Dent. You can reach us at (505) 578-5852 or [email protected].

This policy covers medigapoptions.com, our contact forms, and the phone calls, text messages and emails we exchange with you.

Information we collect

Information you give us

• When you use our contact form: your first and last name, phone number, email address, ZIP code, what you need help with, and any message you write.
• When we help you compare or apply for coverage: details the insurance companies need to quote and enroll you, such as your date of birth, Medicare number, Part A and Part B effective dates, current coverage, doctors, prescriptions, tobacco use and answers to health questions.
• Anything else you choose to share by phone, text, email or in person.

Information collected automatically

• Technical details such as your browser type, device, IP address and the pages you visit on our site.
• How you arrived at our site, including the referring website and any campaign tags in the link you used.
• Cookies and similar technologies, described below.

How we use your information

• To answer your questions and contact you about the Medicare and insurance topics you asked about.
• To compare plans, prepare quotes and help you apply for coverage.
• To provide ongoing service, including annual plan reviews and reminders about enrollment periods and deadlines.
• To keep records required by insurance companies, state insurance regulators and Medicare rules.
• To run, secure and improve our website.

We do not sell your personal information, and we do not share it with other companies for their own marketing.

How we share your information

• Insurance companies. When you ask for a quote or decide to apply, we share the details that company needs with the insurance company you choose.
• Service providers. We use trusted providers to run our business, such as our website and customer relationship management platform, and our phone, text messaging and email services. They may use your information only to provide services to us.
• Legal reasons. We may disclose information when required by law, regulation, subpoena or court order, or to protect our rights or the safety of others.

Text messages

If you give us your mobile number and agree to be contacted, we may send you text messages about your Medicare and insurance questions, appointments, plan reviews and enrollment deadlines. Message frequency varies. Message and data rates may apply. Agreeing to receive text messages is not a condition of any purchase.

Reply STOP at any time to stop receiving texts, and HELP for help. You can also call us at (505) 578-5852. Wireless carriers are not liable for delayed or undelivered messages.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties. Your mobile number is shared only with the service providers that deliver our messages.

Cookies and analytics

Our website uses cookies and similar technologies to keep the site working, understand how visitors use it and measure the results of our advertising. We may use analytics services such as Google Analytics, which collect information about your visit using their own cookies. You can block or delete cookies in your browser settings; the site will still work, although some features may not.

Your choices

• Calls and texts. Tell us at any time that you no longer want calls, or reply STOP to any text message.
• Email. Use the unsubscribe link in any marketing email, or ask us to stop.
• Your information. You can ask us what personal information we hold about you, and ask us to correct or delete it. We will honor your request unless we are required to keep a record by law or by insurance or Medicare rules.

To make a request, call (505) 578-5852 or email [email protected].

How we protect and keep your information

We use reasonable administrative, technical and physical safeguards to protect your information. No website or transmission over the internet is completely secure, so please do not send your Medicare number or health details through our website form; we will collect those directly when you're ready to compare or apply.

We keep your information for as long as we serve you and for as long afterward as insurance companies, state insurance regulators and Medicare rules require.

Children's privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from them.

Website terms of use

By using this website you agree to these terms.

• General information only. Content on this site is general information about Medicare and insurance. It is not legal, tax or medical advice, and it is not a guarantee of coverage, benefits, prices or plan availability. Plan details change every year; the insurance company's official plan documents always govern.
• Not a government website. Medigap Options is not connected with or endorsed by the United States government or the federal Medicare program.
• Plans we represent. We may not offer every plan available in your area. Currently, we represent 10 organizations which offer 1,387 products nationwide. Please contact Medicare.gov, 1-800-MEDICARE, or your local State Health Insurance Assistance Program to get information on all of your options.
• Licensing. Doug Dent is licensed to sell insurance in Arizona, California, Colorado, Florida, Idaho, Kentucky, Maryland, Montana, Nevada, New Mexico, North Carolina, Oklahoma, Oregon, Texas, Utah and Washington. Nothing on this site is an offer to sell insurance anywhere he is not licensed.
• No fee. We do not charge you for our help. We are paid by the insurance companies when you enroll.
• Other websites. Links to other websites are provided for convenience. We are not responsible for their content or privacy practices.
• Our content. The text, images and logo on this site belong to Medigap Options or are used with permission, and may not be copied for commercial use without our permission.
• Limitation of liability. This website is provided "as is". To the extent the law allows, we are not liable for any loss arising from your use of the site or reliance on its general information.
• Governing law. These terms are governed by the laws of the State of New Mexico.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed. Changes take effect when they are posted here.

Contact us

Medigap Options, Doug Dent
6300 Riverside Plaza Lane NW, Ste 100, Albuquerque, NM 87120
(505) 578-5852 · [email protected]
Monday to Friday, 9:00 AM to 6:00 PM